Complimentary Overnight Shipping
Enjoy free overnight shipping when you purchase a stock item or order a custom piece with all the stones we supply.
We will never send a package without contacting you first. Before making shipping arrangements, we will reconfirm your shipping address and delivery day.
We will provide the tracking number as soon as the package is picked up at our location. However, we cannot guarantee the exact time of the delivery. A third party is involved, and we have no control over it.
For your protection:
- All packages are insured to the full value.
- All deliveries must be made to a physical business or home address.
- All packages require an adult signature.
Items valued at over $75,000 are shipped with Brinks or Malka-Amit. Packages must be delivered to a valid business address or picked up at the carrier’s location. Please contact Brinks or Malka-Amit regarding their fees, locations, and hours of operation. Once someone signs for the package, the insurance coverage ceases to exist. Please delegate a trusted person to sign on your behalf if you cannot accept the parcel.
Only items where Leon Mege supplied all materials and labor are eligible for free shipping. In other words, if we set your grandmother’s stone, you pay for shipping.
Please contact us to estimate the shipping cost of pieces with heirloom stones. The rate is not guaranteed; it is an estimate, subject to change by the carrier without notice.
- All packages originate from zip code 10036.
- All orders are shipped overnight via a carrier of your choice.
- Orders placed after 3 pm Eastern Standard Time on Thursdays will ship on Mondays.
- Our insurer does not allow Saturday deliveries.
Sending a package to us
Our shipping address:
Leon Megé, Inc.
151 West 46th Street, Suite 900
New York, NY 10036
Telephone (212) 768-3868
The easiest and safest way to get your items to us is by bringing them in person. If you drop-ship a stone, please ensure your customer number is included.
Avoid shipping items during our vacations or Holidays. We are not responsible for any unsuccessful delivery attempts while we are closed. A sender is solely responsible for lost, damaged, or returned articles and shipping costs resulting from unsuccessful deliveries.
- Wrap your valuables in a small piece of soft material such as polyester or cotton fiberfill, a piece of soft fabric, cotton balls, or paper tissue.
- Seal it in a small zip-lock plastic bag. Place the bag inside a small Brown Kraft coin envelope. You can use the envelope to write your personal information, such as the correct spelling of your name, telephone, email, and shipping address. If you know your account number (look for it in the subject line of an email we sent you), please write it on the envelope as well.
- Secure the sealed coin envelope inside a padded Bubble-Mailer-type envelope.
- Secure the Bubble Mailer inside a small FedEx/UPS box. Use Scotch tape if necessary to ensure it doesn’t move around.
- Seal the box, and seal all edges with security or Scotch tape.
- Place the SEALED box inside a MEDIUM FedEx/UPS shipping box.
- To fill the gaps, use foam chips, wrinkled paper, wood chips, shredded paper, or any other recycled material.
- Close the box and shake it. If you hear rattling, reopen the box and stuff more packing chips.
Seal the outer box. - Do not write anything that indicates the package contents outside the box.
- Pack only stones and jewelry. Any ring boxes, pouches, holders, etc., will be discarded along with the packaging material. We will not be responsible for those items, no matter how much sentimental value they hold for you.
- Once your package has arrived, we will immediately notify you by email. If you haven’t heard from us in a while, please follow up by phone. Packages sent with registered mail might take longer to arrive than expected.
Going "Postal"
The least expensive way to purchase insurance is to use US Registered mail. As of 01/01/2018, US Registered mail insures packages up to $25,000. Declared value is not insurance. FedEx or UPS do not sell insurance. Always check with your insurer. They might be able to provide free insurance coverage, which is the bulk of the shipping cost. If not, purchase enough insurance to cover a replacement in the case of a loss.
Packaging instructions video
This video presentation explains how to package your valuables in preparation to shipping your valuables to us.
